RoadcaseEvery package, watched
Roadcase reads the tracking Shopify already has and checks every package every 30 minutes. No label uploads, nothing to set up.
Shoppers hear it from you first
Late, stuck, missed or lost: Roadcase writes the shopper an email from your store before they ask. Approve each one, or let them go out on their own.
From your own email
Connect Gmail or Outlook, use any address on your domain, or any provider. Emails go out from you, and replies come straight back.
A tracking page in your theme
Shoppers check their package on your store, not the carrier's, and every email links there.
Claims that get paid
Lost or damaged? Roadcase lines up the details, links the carrier's claim form and tracks every claim until the money's back.
Your words, or your HTML
Start from emails that already read well, edit the wording, or paste your own HTML. Every one can be tested on yourself first.
Find where shipping leaks money
See what labels cost against what shoppers paid, by carrier and service, and which products have no weight.
A carrier scorecard
On-time rate, typical transit days and problem rate for every carrier you use, from your own packages.
Three moves a month
The changes worth the most money this month, with the dollars worked out from your orders.
Plans
Start free. Paid plans come with a 14-day free trial and are billed through Shopify. Yearly plans cost 10 months.
- Shipping score and carrier scorecard
- Tracking page, delivery estimate and Roadcase Approved badge
- Email designer with your logo and order photos
- One late-order email, sent from Roadcase's address
- Email alerts and a Monday report
- 50 orders a month
- Every late-order email, approve first or automatic
- Send from your own email: Gmail, Outlook, your domain or any provider
- Claims tracker for lost and damaged packages
- Full shipping costs, leak finder and Slack alerts
- Three moves a month, with dollar estimates
- 300 orders a month
- Everything in Starter
- 1,500 orders a month
- Priority support
- Everything in Pro
- 5,000 orders a month
- Several shipping locations